Patients & Visitors
Thank you for choosing Swedish for your care. Our staff is dedicated to providing the excellent care Swedish is known for. Your well-being is our primary concern, and we want your stay to be as comfortable as possible.
To find out what you need to know as a patient or visitor to Swedish First Hill Campus, view, download or print our Patient and Family Handbook.
The Patient and Family Handbook is also available in these languages:
- Starbucks (main lobby) - Hours and ordering
- Starbucks (Orthopedic Institute) - Hours and ordering
- A la Carte dining service is available for patients, guests and staff 6:30 a.m. - 8:30 p.m., seven days a week; call ext. 5-5555 from any internal phone
Visit the Welcome Center Desk at Swedish First Hill to inquire about wheelchair escorts, valet service and any other needed personal assistance.
In addition to Starbucks, the main hospital lobby also features a cash machine (ATM).
Pick up a Swedish Art Guide in the main lobby and take a stroll to see the hundreds of original works of art that grace the walls of public spaces at Swedish. This largely donated public collection stems from the hospital’s commitment to provide an enriching environment for our patients and their visitors.
Swedish offers an excellent variety of books, brochures, videos and audio tapes on virtually every health topic. Contact the Community Health Education Department at 206-386-2502 Monday through Friday, 10 a.m. to 2 p.m for more information or to request health-related materials.
Our chapel is located just off the main hospital lobby and is open 24 hours a day, seven days a week. If you need a chaplain before 5 p.m. on weekdays, call 206-386-2082. After 5 p.m. and on weekends, call 206-386-6000.
For more than a century, Swedish has committed to providing extraordinary care in the most healing environment to all those we serve. As part of our current approved First Hill Master Plan, which was developed in 2005 in collaboration with the City and the community, Swedish is preparing for the much-needed replacement of aging facilities at our First Hill campus.
During the week of June 1, 2020, Swedish began demolition of Block 95 (the block bounded by Minor, Cherry, Boren and Columbia), in accordance with our approved First Hill Master Plan. The demolition fulfills our promise to the community to remove structures that could present safety concerns if they remain empty and unused. It will also enable us to safely use the site if additional space is needed to build tents to accommodate a potential future surge in COVID-19 patients.
Work on the site will comply with the state’s new safety guidelines to protect workers from COVID-19, and we expect there will be minimal disruption to surrounding residents and businesses. Once the demolition is complete, there will be an excavation seven stories down to expand Swedish’s below-grade parking capacity and a rebuilding to grade.
The current project will end with the regrade to street level and the construction of proper fencing and barriers to protect people from getting onto the site. We are working with the local arts community to create fencing that adds to the First Hill neighborhood and supports local artists.
We are hopeful that we can move forward in the future with the construction of a new tower for outpatient care on this site. However, in light of current challenges, we are reviewing our financial position and will determine an appropriate schedule for that phase of the master plan.
Swedish is committed to serving as our community’s health partner. This project is one piece of a bigger effort to ensure Swedish can continue to fulfill that commitment.
More details are available on the City of Seattle's website.