NICU Support Services for Families

Some babies need extra care. The Swedish NICU is a family-centered place that focuses on minimizing suffering and delivering the best quality of life to babies and their families regardless of a newborn’s illness. Our goal is to support families within the NICU and create a seamless transition into the community once a family is discharged.

Here are some of the many resources we offer. 

Social workers

Our team of social workers with specialized training in the NICU environment are able to help get families connected to resources for financial assistance, lodging, counseling or other support, and more. You can expect that a social worker will check in with you to see what kind of support your family might need.

Lytle Center for Pregnancy and Newborns

The Lytle Center has a wealth of resources for new moms, from mother’s groups and counseling to classes and lactation help.

Local and national organizations

Our team can point you to a range of websites for families who need additional support with a premature baby, congenital defects, bereavement and others concerns. For instance, the March of Dimes offers opportunities to take family photos as well as connect with parent “mentors,” who have had babies in the NICU and can empathize with what you’re going through.


Swedish has chaplains who provide non-denominational spiritual support to families no matter the situation.

Child life specialists

Child life specialists work with kids and adolescents to help them cope with an overwhelming or stressful situation. Our team helps older siblings understand and process what’s happening with their baby brother or sister.


The nursing staff serves as the front line of health care providers, creating relationships with families that may last a lifetime. Nurses continuously assess the needs of each family and support them in any way possible. Nurses also coordinate care with other teams and help connect families to the right resources.

Palliative care

Sometimes babies don’t respond well to aggressive treatment and need complete support for the length of their life, however long that may be. We offer extra care to comfort this group of medically fragile patients and their families. 

Please let us know if we can support you in any way, big or small, that’s not listed above.