Mission, Vision, Values at SMC

grandmother with granddaughterSwedish’s mission is to improve the health and well-being of each person we serve.

Our vision is to demonstrate the highest quality, best value health care to all we serve.

Our strategy to fulfill our mission is a continual focus on a culture of quality and safety at all levels of the organization.

  • We give safe care but humans make errors.
  • We don’t intend to harm patients but we have.
  • We are committed to preventing errors.
  • Safety requires all of us.


  • Patient-centered. The patient comes first.
  • Respect, caring and compassion. Respect the dignity and integrity of each individual. Treat others as they want to be treated.
  • Teamwork and partnership. The best outcomes result from teamwork.
  • Continuous learning and improvement. Constantly pursue excellence in everything we do. Innovate to better serve our customers.
  • Leadership. Set the standard for health-care delivery. Everyone is a leader.
  • Safety. Safety is our most important value: first, do no harm.

"If you see something, say something” - Safe, quality care depends on all of us!

‹ Previous Page

Service Excellence
Next Page ›