Vincent T. Chan, MD

Dr Chan reached out proactively on Friday with a care plan in response to an urgent medical issue. I really appreciated the thoughtfulness and care he demonstrated by doing this which lead to me getting the expert care I needed going into the weekend.

Personable, knowledgeable, informative and efficient.

I appreciated the doctor's help, but I didn't need a surgeon-what I really needed to see was a PA. I was told that the PA who helped me previously, at Cherry Hill, has left and not been replaced. I hope that situation will change soon.

Dr Vincent Chan is the best ENT surgeon I have ever had. He is the reason I can smell again and breathe easier. He is also responsible for getting me on a long term medication to prevent regrowth of polyps and they haven't come back since.

The provider helped me set expectations going forward about my medical concerns and come up with a proactive plan of action which sounded rational to me. He answered honestly if he was not able to provide the information I needed and referred me to the appropriate care providers

My appointment was very rushed. I had quite a few questions but it was clear from the moment the provider entered the room I would not be given time to ask them. The provider confirmed I could consider a septoplasty but didn't provide much guidance beyond that. Likely will not see this provider again.

Dr. Chan operated on my sinuses a couple years ago and changed my life dramatically for the better. I trust him and appreciate his sincere care for my breathing health.

He was able to resolve my immediate issue, order Rx, and send me for further test. I feel like he listened to me but didn't have a few important details about my history.

The provider was not patient at all and with strong opinion. He also seems to rush to leave, by trying to end the conversation abruptly many times. I shared my concerns, but he didn't explain but just told me something else.

It was excellent

Dr. Chan is my ear doctor from WAY back. I have continuing issues. I noticed this time around that it is much easier to get an appointment (a wait of 7-10 days rather than 2 months) However, for a January appointment, I was assigned to a PA who did not see the underlying problem of my ear and Dr. Chan (when I eventually got an appointment in February) knew exactly what was going on. I appreciate the office changes that have made him more available.

Dr Chan was friendly, he listened to me, was empathetic to my concerns, and together we made a plan of care. I felt very comfortable with his recommendations and honesty. 5's!

Outstanding, got me in for septum procedure quickly and it went very smooth. All staff were very friendly and helpful!

All the people associated with this office were the best there is in the profession.

I must say Swedish has been pretty good,accessible,good health-care and most of I have good experiences. I also so my best to be vourteos and kind. I am a community worker as well. Thank you for being available.

I felt very brushed over and not listened to during this appointment. I felt that couldn't get a word in edgewise and I don't feel that all of my health concerns were addressed.

I really liked the way I was treated

First time seeing an ENT with teen daughter. Very fast 5 minutes or less visit. No explanation of medication prescribed . No paperwork or info. On medication. Dr was in a rush. Didn't seem to care.

Dr. Chan was clear and professional in his interaction with me.

Dr. Chan was great

The surgery and medicine that dr Chan provided has been life changing. I can breathe and smell and taste better than I ever have. I will be eternally grateful to dr Chan and and his team :)

I came for a second opinion and I got it.

While on-time, the appointment seemed very rushed. This didnt seem appropriate considering this was an important post-operation checkup. I was expecting more time with the doctor to go over progress, risks, and how to manage certain situations (e.g., major nosebleed or loss of blood clot post surgery).

Dr. Chan arrived 9 minutes late to a 20-minute appointment and still ended the visit on time, effectively cutting the appointment in half. During the visit, he did not answer my questions or explain the pros and cons of the options available to me. Instead, he said he would send a packet containing the information. No materials were sent. When I followed up, a nurse sent a one-page document that did not include the information I requested. When I asked again, she was unable to provide it, and it appeared the detailed information Dr. Chan referenced did not exist.Overall, it felt like he did not have the time or interest to discuss my concerns. He arrived late, ended promptly, and redirected my questions to materials that were never provided. The experience was negative, and I would not recommend this provider. I left the appointment without the understanding I needed and will have to consult another provider to get it.I cannot say whether this is a consistent pattern, but based on my own experience and similar accounts I've seen in other reviews, it does not appear to be an isolated incident.

He seemed pretty rushed and uninterested. Didn't provide any aftercare instructions

The doctor I was evaluating was fine. He seemed very competent. It was just the first time I felt rushed during the exam period.

Very devoted doctor and respectful

He seemed to be rushed or preoccupied,, although he was very knowledgeable and efficient with his treatment . I didn't feel my questions about chronic sinus symptoms would have been appreciated or taken time for.