Heather L. Kramm, MD

This was my first visit to Dr. Kramm and PacMed. Dr. Kramm spent extra time with me to go into detail about my recent history with my current condition and treatment/experience with other providers over the past ten months. I will be returning to her as my new rheumatologist.

This was the first time I've seen Dr Kramm. She seems to be an excellent rheumatologist. I look forward to her providing my rheumatology care In the future.

Wonderful thoughtful care team

Everything from receptionist to doctor visit & scheduling nurse was top tier service! Very pleased with my first visit to this location.

Consistently pleased w/ visits with Dr. Kramm. She has made some excellent referrals and considers my whole health history in appointments.

Great to have Dr Kramm as my doctor. Enjoy my visits with her.

I established care with Dr Kramm because my rheumatologist was going to retire. She's very kind, listened and made me feel good about my choice to have her take over my care. I'm very happy to have her as part of my team of doctors.

Thorough & prompt as always..

Dr. Kramm has always been very professional and attentive to my patient care needs. She is outstanding!

I feel very fortunate to have gotten an appointment t with Dr. Kram. I'm happy she is part of myMedical team now

Dr. Kraam is excellent and highly recommend her. I feel very fortunate to have her as my rheumatologist. She is very knowledgeable, compassionate and an excellent communicator!

I was a new patient to her. She had reviewed my records and made recommendations after our discussion that made sense to me.

This was first visit with Dr. Kramm, very nice to meet her and she was very thorough in discussing the reason for my visit. Dr. Kramm was easy to talk with and felt she really cared about providing the best care for my condition.

I enjoy my provider

Thank you Dr. Kramm for her exceptional medical care.

Dr. Kramm was awesome. She took there time to really listen to and examine me. We formulated a plan. I really like her.

Dr .Kramm is a great Rheumatologist. She explains things very well ,and listens to my concerns. She's always up to date on the latest RA medications as well as side effects and benefits. Rheumatoid Arthritis is a very painful disease and she has made my life alot better with her knowledge of biologics as well as other things .

Can not say anything bad. Very caring, thoughtful and competent physician.

My provider listens to what I have to say.

She was very knowledgeable, attentive, and easy to talk with.

I appreciated Dr Kramm and her knowledge

Dr.Kramm was on time and listened to my concerns. She provided helpful information.

Dr. Kramm is the doctor that I had been hoping to find. I had seen a handful of Rheumatologist over the past 9 years. She is by far the most knowledgeable. With Dr. Kramm, I always feel that I am being heard and that my symptoms and concerns are taken seriously. When I reach out to her office, I always receive a timely response. After my fist visit with Dr. Kramm, I knew that I was where I belonged. I had full confidence in being her patient. I wish that I had found her years ago.

Dr. Kramm gave me good information and useful options going forward.

Very happy with pac med care. Have utmost Confidence in pac med

She gets to the point, answers all questions and listens to anything I say. Does not rush me.

All good.

Dr Kramm is the most attentive and comforting physician I have experienced

Dr. Kramm spent a good amount of time with me, especially as it was the initial appointment.

All positive.

Dr Kramm is always professional curtious and pleasant.

She is decisive and matter-of-fact. Personal nature. Discussed treatment options for any potential, recurring episode.

Dr. Kramm is knowledgeable and caring. She is quick to respond to your needs.

It was a first appointment and she seemed very capable.

This was a great experience with Dr Kramer who I had not seen previously. She was very professional and thoughtful. I feel fortunate to have her on my care team.

Dr Kramm is a "Pro's Pro"! Always willing to help out!

The doctor explain everything to me very carefully even order x-rays of my hand and blood work from the lab and also a follow up. She was very, very very patient explained everything to me and sent me a message to My Chart for me to follow up on him before our next visit. Very nice comfortable visit with Dr. Kramm

Heather was very focused and open to listening to my concerns and she also gave alot of feedback that was helpful to understand.

This is my new rheumatologist, I was very impressed! Dr.Kramm really listened to me- she had my medical records. This will be my 4th rheumatologist since 2018. I felt really blessed to get a doctor that made me feel she wanted me to feel the best I can daily- and she will help me get there. Thank you Dr.Kramm

Always professional

I was taken care of very well

Dr Kramm is very good and personable.

I was impressed with Dr. Kramm. She was so attentive to my issues and helped me figure it out. I was also impressed that I was able to do my X-rays and bloodwork right there after my visit.

I felt unseen. I don't wave with a feeling of support and value that I feel like a patient with chronic pain should experience or feel. I felt like because I had been seen at another place and nothing seems to be adding up or the provider gave me a diagnosis of fibromyalgia and then told me she doesn't treat it and I needed to follow up with my PCP. However, she did not ask me if I had a PCP to follow up with. She then told me that she would be right back, she then left the room and never came back. Her nurse came in and said, "OK, you can go." It was the most uncomfortable appointment, and this health system is broken, and I'm saddened but utterly dismal that I feel like I have been receiving.

Dr. Kramm was trying to be helpful, but she didn't understand my question and we spent the nice long appointment talking about the wrong thing.

Both my wife and I love Dr Kramm. Hope she's treated well and kept on at Pac-Med

Excellent medical advice on continuing medication as needed.

Dr Kramm is an exceptional healer. Would recommend her highly to my closest friend.

Dr. Kramm is fantastic. On time and efficient while taking time to listen to what I have to say.

She's Great!!!

Dr. Kramm is an excellent care provider. She is very kind, friendly, and thorough. She takes the time to listen to me, explains things clearly, and truly cares about my health. She also responds to my messages promptly which makes me feel supported and well taken care of. I really appreciate the great medical care she provides.

Dr Kramer is amazing. She has helped to navigate my progress through a very painful condition.

Dr. Kram is very patient, understanding, and willing to listen to any problem regarding my arthritis condition.

I found Dr. Kramm to be very knowledgeable. She was also easy to talk to . I felt comfortable discussing my medical situation with her.

I love my doctor there I enjoy her. She's always there for me. Always answering any questions I have and cares about my well-being always

Dr. Kramm is an excellent doctor. I appreciate her knowledge, kindness, and wholistic approach. I am very grateful to be her patient.

Good experience

Dr Kramm was well versed about my diagnosis of PMR

Being a new patient it took a few months to be seen but I got very good care and my husband learned all about my issues

She seemed distracted during our appointment, didn't really address some of the main concerns I talked about or acknowledge them. It just seemed like she was in a rush and told me I had fibromyalgia, which kind of seemed like an excuse and she didn't explain it very clearly either. Then she didn't offer any major solutions besides telling me that I could go to my PCP to ask for prescription anti-inflammatories. I'm not sure why she would not have been able to prescribe them if she thought I needed them. And she also didn't address a couple of other areas on my body that I was concerned about. She could've even told me that those things I pointed out weren't her area of specialty and I would have understood, but instead she just dismissed it by saying it reminded her of the throat chakra (not sure what to do with that?). She checked her phone a few times too, and told me she was also on call for the hospital, and I know that's not her fault, but it made me feel like she was just trying to rush through our appointment and that she wasn't totally paying attention. And after she asked me to sit on the examination table for a couple minutes, I didn't know that she was done with any examinations and wanted me to sit back in the chair that was near the computer, and then she sort of rudely told me that she wanted me to come back and sit in that chair because she didn't want to have to keep turning around to talk to me. Ultimately, it was good news that she told me I didn't have any major conditions that would've required seeing a rheumatologist long-term, but because of that it just made me feel like she was not really caring or fully paying attention and trying to get through the appointment quickly.

I have already recommended a friend to see Dr. Kramm. She has helped my friend quite a bit!

Everyone was great and helpful

Dr Kramm responds very well to my GCA.

Heather is a very competent and knowledgeable provider. Also very sympathetic.