Janna L. B. Chao, MD

Dr. Chao is the best doctor I've had my entire adult life. I feel like she truly listens, does not rush me, and really goes out of her way to make sure that we address any and all concerns that I have or that she has. I truly respect her.

This was my first visit to this office. The receptionist was friendly and check in was easy. I was looking for a doctor that understands older woman's health. My experience with Dr Chao (and her assistants) was excellent. Dr Chao was kind and listened to my concerns. She was quite pro-active, asking pertinent questions, expressing her concerns and overall made this visit feel very complete for my needs. Highly appreciated this visit and feel my needs and health will be cared for by Dr Chao.

I'm always thankful that I have a physician and care team that answers my health care questions and refills my prescriptions whenever I needed it.

Pretty good provider that they care and always ask questions.

I am a fairly new patient of Dr. Chao. I have been very happy with the care and concern she has shown me to date. Her care team has been very helpful when referrals have needed to be changed and everyone I have been in contact with has been so friendly.

The providers here have always been attentive to my concerns, helpful, and supportive.

My health care and questions are always handled well.

Always shows personal, caring connection

From the very first day I had to be at Swedish Hospital, they have been over the top for patient service and comfort! I have never LOVED a hospital before, but because the teams are so friendly and caring, it's like being at a hotel~ Love y'all and cannot thank you enough!

All good

The best

Dr. Janna Chau understands a patient and knows what to do next. We were able to discuss on a broad scope of health matters depending on my age and the phase of life young or old. She makes you feel that you are cared for and your visit covers all the required aspects necessary to keep well and functioning. I am thankful and appreciate having her as my doctor. Thank you.

Dr. Janna was very thorough. Took her time going through everything. After blood test showed high cholesterol she immediately scheduled another appointment. I appreciate her being so diligent.

This was the best experience I've had with primary care in years. This was my first visit and everyone was warm, friendly and efficient. Dr. Chao was great. Restored my faith in healthcare today.

I very much appreciate the attentiveness and care to help me resolve my inflammatory condition.

Thanks

Visit experience was good and went well as expected. All concerns were discussed and all questions answered.

Great service

My visit went really good. I was greeted as soon as I walked in and the wait time was minimal both in the waiting area and in the exam room. Dr. Chao answered all of my questions and concerns.

Dr. Chao is one of the only general practitioners I have seen who shows genuine listening skills and thoughtfulness.

It all went very well.

Being a new patient to this provider since transferring here from my out-of-state plan, I was able to see her immediately. I needed a refill on one of my medications. I was pleasantly surprised she knew some of my medical history. Thus, able to ask me questions and make decisions on further meds. She was professional, kind, attentive and concerned about my health asking questions for clarity in understanding. She made sure I understood what she was communicating to me. Loved that I was able to get an appointment the next day. Appreciated how she and her staff interacted with me. Happy that I chose Dr. Chao as my PCP.

Care provided always on point

Courteous,helpful, knowledgeable, caring, always willing to helplisten, and empathetic

Very caring doctor and staff!

Feel confident in medical care provided

Listens and is trying to provide better alternative

Very good care.

Care team very informative and attentive

This was my first visit with Dr. Chao as I wanted to establish care with a family doctor within the Swedish system. It was difficult to find a GP who was taking new patients and I had to wait a few months to get my first appointment with her. But the doctor was great and I'm happy to continue my care with her.The front desk receptionist was polite but they talk to you like they've done this a thousand times (which I know is true). Also, I had filled out all of my paperwork online before the appointment via MyChart but they still gave me paperwork with all of the same info. When I asked them about this they said, it's in a different system but they can probably pull it up.' Weird.

The entire team has been an outstanding experience

First visit and it was a good impression. Knowledgeable and took the time to follow through whatever was discussed including labs and tests. It was only the first visit and got a lot of things done. So that is awesome.

Excellent

I feel that Dr. CHOA is a friend and my doctor. I can share anything with her. She gives me good advice.

Kind and wanted to help me

Dr. Chao is an exceptionally attentive and compassionate provider. Every time I visit, I feel truly heard and understood. She takes the time to listen carefully to all of my concerns and consistently offers thoughtful, effective solutions. What I appreciate most is her proactive approach to care-she doesn't just treat symptoms; she looks ahead to prevent future issues. I feel very fortunate to have her as my primary care provide

I know they are busy & sometimes it takes awhile to get an appt. However, my care team goes above & beyond to try to get me in earlier if needed & I appreciate it.

I have been with Dr Chow for 9 years if not more and I've never experienced a bad experience with her or at the front desk

Love my doc!

Very good..

I really enjoyed my initial visit. Dr.Jenna took the time to answer all of my questions and I did not feel rushed. I felt valued and heard.

Love working with Dr. Chao, she listens well and I trust her advice completely.

Dr. Chao is good and care PCP doctor, and very kind to listen and provide needs, thanks!

Dr Chao is caring and respectful for my needs. I value her care

Always very thoughtful, concerned and thorough.

It's always been a positive experience with my Doctor. Doctor has always provided a long-term health plan. A Excellent Provider.

Dr Chao never makes me feel rushed and is willing to answer any questions. I'm very glad I found her!

Dr Chao knows me well and what I've been going through in the past 2 1/2 years especially. Couldn't have a better PCP

Dr Chao is fantastic. She always listens to me and helps me make good decisions about my healthcare. I would definitely recommend her to friends and family.

Dr. Chao always includes me as a respected partner in developing a plan of care.

Everyone in the clinic that I interacted with, from Dr. Chao, nurse, check in counter staff, to staff on MyChart - an extremely competent and professional experience.

My primary care provider was excellent. She is one of the best providers I have had. She take the time to listen and engage in conversation abt concerns or questions for preventative care

Dr. Chao is a great doctor! She's very patient, knowledgeable and always listen to my concerns.

I've always enjoyed my visits with the provider. She makes me feel comfortable and not worry about any thing much.

All of my experience with Dr Chao and staff has been excellent. They are professional, caring and supportive.

I am pleased with Dr. Chao and pleased that I was recommended by West Seattle Swedish when my Dr. There retired

My care team always makes me feel very special and taking care of my lab work and results, and explains the results or I needed more follow up. Thanks Care Team!!!!

My doctor is always great at helping me with any problems I present. I also referred a patient to her that had trouble finding a doctor, and she accepted him as a new patient.

She is good

I love Dr. Chao, I feel very comfortable with her like a friend. She really listens, she really cares, understands and gives me good advice. I just wish I could get an appointment with her sooner as I have to wait weeks or sometimes months to see her.

On this visit I had a very good experience. One thing that I don't like is how long you have to wait to get in to see the doctor for a routine check up (2-3 months).

My provider is absolutely nice and highly recommend to others.