Guide to Patient Services

Guide to Patient Services

The following highlights the services we provide. If you have questions or suggestions about a service we do or do not offer please call us at 206-297-5100.
 
Preventive Care
Prevention of disease is an important step toward good health. When you become a patient at Swedish Family Medicine - Ballard, you will receive a thorough evaluation of your current state of health. Our providers offer wellness physical exams for children and adults and will provide or refer you for age-specific, evidence-based screening exams that help find diseases in their early stages. You will also receive recommended immunizations based on your age and risk factors. Our providers can also help you find the best diet and exercise program to help you keep up with your health goals.

Urgent Care
If you are and established patient and have an urgent need - a minor injury, allergic reaction or other acute  illness - we'll do everything possible to see you on the same or next day to ensure you receive the care you need when you need it. Our providers will prescribe necessary medications and arrange for your follow-up care as needed.

After Hours  Emergent Care
If you suspect a life-threatening emergency, please call 911 immediately. For all other emergent needs, please call our office. A physician is available to talk to you 24 hours a day, seven days a week. These physicians have access to your complete medical record. If the physician believes you need immediate attention, you will be directed to the nearest emergency room and the physician will discuss your care with your emergency room physician. If you do not require urgent attention, the physician will advise you over the phone and encourage you to arrange for a visit in our clinic as soon as possible. For routine requests such as medication refill, please call our office during normal business hours.

Chronic Disease Management
Our providers are skilled in the management of diabetes, high blood pressure, high cholesterol, arthritis, asthma, heart disease, chronic pain and many other common chronic conditions. Our providers also provide basic mental health counseling and medication management. We also offer counseling - to established patients -  within our clinic with Seattle Pacific University psychology graduate students.  Our team will work to help you understand your chronic condition and help you to manage it to optimize your health status.

Pregnancy Care
If you are pregnant or considering pregnancy, Swedish Family Medicine - Ballard provides comprehensive pregnancy care including pre-conception counseling, prenatal, labor and delivery, postpartum and newborn care. 

In-Office Procedures
To provide convenient and comprehensive care, our physicians can perform many common diagnostic and therapeutic procedures right in the office. Self -Pay patients will not be charged extra for these procedures and services. Private insurance will be charged accordingly.

Please note that you or your insurance company will be billed for all health-care supplies and services you receive outside of our office, even if we order them. Examples include review of PAP smears by a pathologist, blood tests, IUD's, some splints, braces and supports.
 
The following is a list of procedures we provide in our clinic:

  • Abscess drainage and care *
  • Biopsy and excision of skin lesions *
  • Blood pressure check
  • Colposcopy *
  • Cryotherapy for skin lesions
  • Depo Provera injection
  • Earwax removal
  • Endometrial biopsy *
  • Hearing evaluation
  • Initial infertility evaluation and workup
  • IUD insertion or removal (the IUD itself may not be covered depending on your insurance plan) 
  • Joint injection and aspiration *
  • Non stress test (NST) for pregnant patients
  • PAP smear *
  • Peak flow testing
  • Pulse oximetry
  • Resting EKG (electrocardiogram)
  • Splints, braces and supports
  • Suturing of minor lacerations
  • Toenail removal
  • Trigger point injection
  • OB ultrasound (limited to dating, position and AFI)
  • Vaccinations (routine)
  • Vision examination (not optometry)
  • Wound care

If specimens are sent to pathology, you will be billed directly by the pathologist. 

Laboratory Testing
Select laboratory tests can be performed in our clinic. The cost of the following tests are included in the monthly fee or billed to your insurance accordingly.

  • Finger stick A1C 
  • Finger stick cholesterol
  • Finger stick glucose
  • Finger stick hemoglobin
  • Microscopic evaluation for parasites
  • Microscopic evaluation for yeast/fungus
  • Pregnancy test (urine)
  • Rapid strep testing
  • Stool guaiac/hemoccult
  • Testing for rupture of membranes (in pregnancy)
  • Urine dipstick (not including microscopy and culture)
  • Urine Tox Screen
  • Vaginal pH
  • Vaginal wet mount

 
If you need additional laboratory tests, the lab at Swedish Ballard will draw blood and collect other specimens. You or your insurance company will be billed for these labs and services. If you are uninsured or paying out-of-pocket, some lab tests may be available at discount prices.

Imaging Services
Swedish Family Medicine - Ballard does not provide imaging services. If your physician recommends an X-ray, ultrasound, MRI, mammogram, dexa scan or other imaging service, we will refer you to Swedish Medical Center's expert radiologists or provide you with another appropriate referral. You or your insurance company will be billed for these services.

Prescription Medications
Our physicians will fax prescriptions for necessary medications to a pharmacy of your choice. Your insurance will be billed for these medications. If you do not have insurance that covers your medications, you may be able to get low cost generic medications at a pharmacy near the clinic. Generic medications will be prescribed only if they have been shown to be as effective as the more expensive brand medications.
 
Vaccines
The following routine vaccines are provided by Swedish Family Medicine - Ballard:
 Vaccines for children and adolescents * 

  • DTaP (diphtheria/tetanus/acellular pertussis)
  • Hepatitis A
  • Hepatitis B
  • Hib (haemophilus Influenzae type b)
  • Influenza (flu)
  • IPV (polio)
  • MMR (measles/mumps/rubella)
  • Meningococcal
  • PCV (Pneumococcal vaccine for children)
  • Rotavirus
  • Tdap
  • Varicella

* At the present time the State of Washington provides free vaccines for all children and adolescents, excluding HPV vaccines for girls ages 9 to 18. The clinic nurse administers these vaccines at no additional charge. If you are self-pay or have insurance that does not cover vaccines, there will be an additional fee for the vaccines, but not for the administration of the vaccines. Please ask us if you have any questions.
 
Vaccines for adults

  • Flu – shot or mist
  • Hepatitis A
  • Hepatitis B
  • HPV – (up to 21 for males; 26 for females)
  • MMR (measles, mumps, rhubella)
  • Pneumococcal 23 (pneumonia)
  • Rho (D) immune globulin (RhoGAM)
  • Tdap (tetanus/diphtheria/acellular pertussis booster)
  • Varicella (chicken pox)

Specialty Care Coordination
If you need more specialized care, we may refer you to a specialist skilled in your medical condition. We will partner closely with this specialist to optimize your health care. If you have insurance, we will try to provide referrals to specialists covered by your policy. If you are uninsured or paying out-of-pocket for your medical care, we will try to include options for referrals to specialists who may provide discounts.

Hospital Care Coordination
In the event you need hospital care, we will arrange for your admission to Swedish Medical Center (Ballard, Cherry Hill or First Hill) or to another hospital appropriate to your needs. Your provider will communicate closely with the hospital team to will help you understand your tests or procedures, medications and treatment options. Upon your discharge from the hospital, we will help arrange for close follow-up care.
 

Contact Information

Swedish Family Medicine - Ballard
1801 NW Market Street, Suite 403
Seattle, WA 98107
Phone: 206-297-5100
Fax: 206-297-5151
Monday-Friday, 8 a.m.-5 p.m.
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