Social Media Policy

Social Media Policy

Are you using social media? So is Swedish! There are several active communities on Facebook, YouTube, Twitter, and other online sites led by professionals from Swedish. We encourage to you read, share, and interact with us on these sites. Before you post, please make sure you read our social media disclaimer below.

We welcome and encourage open discussion on Swedish's social media sites - including but not limited to our blogs, Facebook, Twitter, YouTube pages and online story-sharing forums - and look forward to your comments.

We do make reasonable efforts to monitor participation to ensure that you stay on topic, are courteous and avoid making offensive comments. Please remember that information posted on any of our social media platforms shouldn't be considered medical advice and shouldn't replace a consultation with your health care professional.

Please be aware that once you post something online, there's the potential for many people to read your words, even years from now. As a result, we suggest that you exercise caution when posting medical information on any of our social media sites and that you not disclose personally identifiable information like your location, medical record number, financial information, etc.

Please note that Swedish reserves the right to:

  • Edit comments for content
  • Remove off-topic contributions
  • Delete offensive comments and attacks
  • Block offensive contributors
  • Delete spam and suspected spam

Swedish is not responsible for the content of any comments or responses posted to any web site or social media site.

Please contact your healthcare provider for specific medical advice and/or treatment recommendations.

Call 911 in the case of any emergency.

If you are a patient at Swedish, please make sure to read "Patient Rights & Responsibilities".

If you have a complaint as a patient:

There is a complaint procedure in which patients may participate without fear of jeopardizing their care. If you have concerns or complaints about any part of your care at Swedish, please feel free to speak with any manager or staff member on the unit or in your clinic.

You may also contact:

Swedish Medical Center
Clinical Patient Relations
747 Broadway
Seattle, WA 98122-4307
206-386-2111 or, ext. 62111 (from an in-house phone)

Swedish Edmonds Campus
Patient Advocate
21601 76th Ave. W.
Edmonds, WA 98026
425-640-4365
DL-PatientAdvocate-EDM@swedish.org

Swedish Primary Care clinics
Charlotte Foster
Nurse Executive
Swedish Medical Group
206-320-4924

(For further detail and other organizations you may contact, please see Patient Rights & Responsibilities.)

If you are an employee or an affiliate of Swedish (or a Swedish partner or affiliate), please refer to applicable policies and procedures. Swedish employees and affiliates should review the “Information Security: Internet Postings Policy” and “10 Things to Keep in Mind When Using Social Media Sites”.

If you have questions about Swedish's social media activities, please contact us at: communicationsweb@swedish.org.


For the detailed, legal version of this disclaimer, please see below:

The opinions and or views expressed on Swedish's (also known as Swedish Medical Center or Swedish Health Services) social media platforms, including, but not limited to, our blogs, Facebook, Twitter and YouTube pages, represent the thoughts of individuals and online communities, and not those necessarily of Swedish or any of its corporate affiliates or any of their respective officers, employees, research staff, medical staff or members of its respective board of directors. The opinions and views expressed on these pages do not in any way reflect the views of the site they are posted on, other sites affiliated with the site, the staff involved with maintaining the site or any members of the site.

Swedish makes reasonable efforts to monitor and/or moderate content posted on its social media platforms, but we do not moderate all comments and cannot always respond in a timely manner to online requests for information.

Swedish reserves the sole right to review, edit and/or delete any comments it deems are inappropriate. Comments including but not limited to the following may be deleted or edited by the moderators:

  • Abusive or hurtful comments directed toward another individual author or content creator
  • Off-topic and redundant comments (this includes promotion of events, groups, pages, Web sites, organizations and programs not related to, approved by, or affiliated with Swedish)
  • Comments that use foul language or "hate speech" (for example, including but not limited to racial, ethnic or gender bashing language)
  • Personal attacks or defamatory statements or comments (i.e., making negative personal or untrue comments about an author), instead of just criticizing his/her posting, opinion or comments
  • Comments that violate the privacy of patients and their families

Information posted on one of our sites is not intended to be medical advice and should not be considered medical advice, nor is it intended to replace consultation with a qualified physician or other health care provider.

All links to other Web sites found linked from Swedish's social media sites are provided as a service to readers, but such linkage does not constitute endorsement of those sites by Swedish, and as such we are not responsible for the content of external Web sites.

By submitting content to any of Swedish's social media sites, you understand and acknowledge that this information is available to the public, and that Swedish may use this information for internal and external promotional purposes and fundraising purposes. Please note that other participants may use your posted information beyond the control of Swedish. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on this page.

If you are a patient at Swedish, please make sure to read "Patient Rights & Responsibilities".

If you are an employee or an affiliate of Swedish (or a Swedish partner or affiliate), please refer to applicable policies and procedures. Swedish employees and affiliates should review the “Information Security: Internet Postings Policy” and “10 Things to Keep in Mind When Using Social Media Sites”.