Biography & Education

Biography
I am grateful for the opportunity to listen to patients concerns and to find ways to help them achieve their personal goals. Its rewarding to learn from patients as I educate them about their health issues and offer them treatment options tailored to their specific needs. I have completed fellowship training to benefit patients with diseases of the sinus and nasal airway and collaborate with my colleagues in the Department of Neurosurgery to offer minimally invasive endoscopic approaches to lesions of the anterior skullbase.
Specialties
  • Head and Neck Surgery
  • Otolaryngology
  • Pediatric Otolaryngology
Education Background
Medical School: University of California, San Francisco, School of Medicine
Residency: University of Washington
Fellowship: Lahey Clinic, Rhinology and Sinus
Languages
  • English

Care Locations

1801 N.W. Market Street
Suite 411
Seattle, WA 98107

Mondays, Wednesdays and Thursdays

600 Broadway
Suite 200
Seattle, WA 98122

Tuesdays

Accepting New Patients
Accepting Children
Accepting Medicare

Publications

Blog

Rinsing: The Single Best Thing You Can Do to Keep Your Nose Happy

July 24, 2013
One of the best parts of living and practicing in Seattle (Ballard in particular) is that I see my patients everywhere I go! Just this last weekend I ran into patients buying bagels, at the Ballard farmer’s market, and walking around Greenlake. One patient I saw recently asked about her husband who was always complaining about his nose but she hasn’t been able to drag him into my office to be evaluated.  She asked me, “What can I have him do to at home to help his nose?” For home care, I may recommend my patients rinse their nose with saline once a day.  Nasal saline irrigation has been well studied in controlled trials and has been shown to improve nasal symptom scores regardless of whether the nose is bothered by sinusitis or allergies.  It is one

Specialties

Board Certifications
  • Otolaryngology
Clinical Interests
  • Chronic Ear Infection
  • Dizziness
  • Ear Infections
  • Ear Surgery
  • Endoscopic Sinus Surgery
  • ENT (Adult)
  • ENT (Pediatric)
  • Facial Palsy (Bell's Palsy)
  • Fine Needle Aspiration
  • Head and Neck Oncology
  • Head and Neck Surgery
  • Minimally Invasive Procedures
  • Minimally Invasive Surgery
  • Nasal Fractures
  • Oral Lesions
  • Otitis Media
  • Otolaryngology
  • Pediatric ENT
  • Pediatric Otolaryngology
  • Pediatric Sinus Surgery
  • Pediatric Sleep Apnea
  • Pediatric Sleep Disordered Breathing
  • Physicians and Providers
  • Sinus Surgery
  • Skull-Base Tumors
  • Sleep Apnea
  • Snoring and Apnea Surgery
  • Snoring Therapy
  • Swedish Otolaryngology Specialists
  • Thyroid Surgery
  • Tympanoplasty
  • Vertigo

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.1 out of 5 (57 Ratings, 13 Comments)

80

03/21/2016
Appreciated Dr. Chan's pick-up on my apprehension of more than reflux problem. He quelled my concerns directly and substantively.
Swedish Patient
50

03/15/2016
sorry, this appointment seemed unimportant. and a waste of insurance and my money, since I was told my hearing was fine.
Swedish Patient
30

02/15/2016
3 visits to end up where I started. I felt like an ATM machine = money out, noting in return. I still have the issue [...]
Swedish Patient
100

12/08/2015
Dr. Chan is and excellent physician. During my second visit with Dr. Chan I really appreciated having his assistant who was able to document on the computer so than the doctor could devote all attention to me and not be distracted with documentation. Great idea! all doctors should do this
Swedish Patient
70

12/08/2015
He was not familiar with my disease and talked so fast that I felt like he was in a big hurry to get rid of me. He was very nice and respected my requests so I appreciated that greatly.
Swedish Patient
100

11/29/2015
Very good.
Swedish Patient
100

11/03/2015
[...] I loved how knowledgeable he was and how directly he spoke to me.
Swedish Patient
80

10/08/2015
Dr Chan dealt with a frustrating situation (not being able to hear) well
Swedish Patient
100

10/04/2015
I have been and continue to be impressed with the service I have received from dr. chan. I would highly recommend him to any family or friends. He should be recognized for his outstanding patient care.
Swedish Patient
30

09/22/2015
Doctor Chan always dominates the interaction so as to head off questions and keep the encounter under firm control and get it over with as quickly as possible. [...] Doctor Chan burst into the room this time with no less than three people in tow: his [...] scribe, the nurse carrying a laryngoscope, and [...] a physician's assistant. No explanation of why she was there, no asking permission if she could sit in [...] This meeting was the worst of a series of barely acceptable to unacceptable visits with Dr. Chan. I am working with my oncologist to find another ENT. Dr. Chan is NOT up to the excellent standard of care that I have come to expect at Swedish. [...]
Swedish Patient
40

06/11/2015
He was very rushed and I did not feel like I could interject with all the questions I had. He never really even asked me any questions, so how could he really form an opinion? Also, if I did not already have 21 years of medical experience, I would have been totally lost regarding his "explanation" of what he thought might be going on. Before I knew what happened, the appointment was over without really any opportunity for discussion. I will likely be following up elsewhere.
Swedish Patient
70

06/10/2015
Dr. Chan's manner was attentive, but brisk, I felt rushed at times
Swedish Patient
70

06/04/2015
Again, very nice man and I was confident he knew what he was doing but I wish he would have explained exactly what he did. I didn't think to ask him while I was there so that is my fault but he always seemed to be in a hurry.
Swedish Patient