Swedish Kids Symptom Checker

Swedish Kids Symptom Checker

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1. Does this describe your child's symptoms?


  • Pain or discomfort in or around the ear
  • Child reports an earache
  • Younger child acts like he did with previous ear infection (e.g., crying or fussy)


  • Usually due to an ear infection
  • Ear infections can be caused by viruses or bacteria.  Usually, your child’s doctor can tell the difference by looking at the eardrum.
  • Ear infections peak at age 6 months to 2 years
  • The onset of ear infections peaks on day 3 of a cold

Return to School

  • An earache or ear infection is not contagious.  No need to miss any school or child care.

2. When to Call Your Doctor

Call Your Doctor Within 24 Hours (between 9 am and 4 pm) If

  • Earache, but none of the symptoms described above (Reason: possible ear infection)
  • Pus or cloudy discharge from ear canal

Call 911 Now (your child may need an ambulance) If

  • Not moving or very weak

Call Your Doctor Now (night or day) If

  • Your child looks or acts very sick
  • Earache is severe and not improved 2 hours after taking ibuprofen
  • Pink or red swelling behind the ear
  • Stiff neck (can't touch chin to chest)
  • Pointed object was inserted into the ear canal (e.g., a pencil, stick or wire)
  • Weak immune system (sickle cell disease, HIV, chemotherapy, organ transplant, chronic steroids, etc)
  • Fever over 104° F (40° C) and not improved 2 hours after fever medicine
  • You think your child needs to be seen urgently

3. HOME CARE ADVICE FOR SUSPECTED EAR INFECTION (until you talk with your doctor)

  • Reassurance:
    • Your child may have an ear infection. The only way to be sure is to examine the eardrum.
    • Diagnosis and treatment can safely wait until morning if the earache begins after your child's doctor's office is closed.
    • Ear pain can be controlled with pain medicine and eardrops.
  • Pain Medicine: Give acetaminophen (e.g., Tylenol) or ibuprofen for pain relief or for fever above 102° F (39° C).
  • Local Cold: Apply a cold pack or a cold wet wash cloth to the outer ear for 20 minutes to reduce pain while the pain medicine takes effect. (Note: Some children prefer local heat for 20 minutes.)
  • Ear Drainage:
    • If pus or cloudy fluid is draining from the ear canal, the eardrum has ruptured from an ear infection.
    • Wipe the pus away as it appears.
    • Avoid plugging with cotton (Reason: Retained pus causes irritation or infection of the ear canal).
  • Eardrops: 3 drops of plain olive oil (or prescription eardrops) will usually relieve pain not helped by pain medicine. If your child has ear tubes or a hole in the eardrum, don't use them.
  • Contagiousness: Ear infections are not contagious.
  • Call Your Doctor If:
    • Your child develops severe pain
    • Your child becomes worse
  • And remember, contact your doctor if your child develops any of the 'Call Your Doctor' symptoms.


  • This information is not intended be a substitute for professional medical advice. It is provided for educational purposes only. You assume full responsibility for how you choose to use this information.
  • Author and Senior Reviewer: Barton D. Schmitt, M.D.
  • Last Reviewed: 9/15/2011 12:00:00 AM
  • Last Revised: 8/1/2011 2:56:35 PM
  • Content Set: Pediatric HouseCalls Symptom Checker
  • Copyright 1994-2012 Barton D. Schmitt, M.D.
If this is an emergency call 911 immediately.

iPhone App Now Available

Swedish Kids Symptom Checker is designed especially for these times. The interactive iPhone application can help you make appropriate decisions on what level of care, if any, is needed and how to provide symptom relief for minor illnesses and injuries you can manage on your own.

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If you don't see your child's symptoms, please see these topics: