Top Ten Things to Know About Swedish Issaquah
June 29, 2010 12:00:00 AM
What if you could build a brand-new hospital from scratch? How would you build it to be the most patient-friendly, forward-thinking facility of its kind? Swedish has that opportunity on this new Issaquah Highlands campus. Here are the top 10 reasons why this facility will be different:
No. 10 — High-tech touches for patients and families.
We will have Wi-Fi throughout the building, in addition to integrated in-room entertainment systems for patients and family, and state-of-the-art staff-communication systems.
No. 9 — Parking won’t be a maze.
Swedish will provide easily accessible, one-level parking, as well as valet services.
No. 8 — You’ll get where you’re going.
We will make it easy to get around the new campus by providing a single entry area and intuitive wayfinding. Concierge services will also be available.
No. 7 — Need a magazine or book to keep you busy?
The new campus will have retail shops and services geared to families.
No. 6 — It won’t feel sterile.
The medical center is designed to be a warm, comforting environment emphasizing natural light, spectacular views and healing gardens.
No. 5 — It will be environmentally friendly.
This campus will be one of the most energy-efficient health-care facilities in the country.
No. 4 — If you visited the ER last night, your doctor will know.
We will provide seamless, integrated care, whether in the hospital wings or the on-site physician offices, through use of Swedish’s “Epic” electronic medical record system.
No. 3 — It will be a gathering place for the community.
Swedish/Issaquah will be a resource and destination for the entire community, with retail shops, conference rooms and a large commons for special events.
No. 2 — Service and safety are key.
The staff will provide the same award-winning customer service and quality care you currently experience at our freestanding emergency department in Issaquah. In addition, steps for maintaining patient safety will be embedded into everything we do.
No. 1 — The waiting game is over.
We will respect patient and family time by maintaining a “no wait” philosophy throughout all operations.