Chief Executive, Nurse Executive, Ballard
Jennifer currently works as the Chief Executive at Swedish Medical Center’s Ballard Campus, where she is actively engaged in leading all aspects of medical center operations, and has spent more than five years successfully revitalizing the campus through deliberate quality, safety, operational and facilities enhancements. She also serves as one of the system’s nurse executives, and by employing a philosophy of servant leadership, she has created a safe and healthy workplace, clinical and workforce autonomy for nurses, open communication and positive relationships among the health care team and an exceptional patient care environment. Prior to her tenure at Swedish, Jennifer served on the leadership team at Virginia Mason Medical Center for nearly a decade, and after demonstrating a natural affinity for process improvement activities, she received one of the first fellowships of its kind, completing a 15-month intensive training program in the Toyota Production System as it applies to health care.
In addition to her work as a nurse practitioner, Jennifer has been a professor in the nursing programs at both Seattle Pacific University and Northwest University, teaching courses in pathophysiology, quality improvement and finance. Her focus on diversity and transcultural health care called Jennifer to provide nursing education in overseas programs in both Costa Rica and Taiwan. She has conducted clinical research in pulmonary and critical care medicine, with a special emphasis on venous thromboembolic disorders; participated on clinical teams investigating sleep patterns and nighttime hormone levels in women with irritable bowel disorders; and received grant support to implement evidence-based depression treatment delivered by nurse care managers in ambulatory care. Jennifer is passionate about serving her community in the Pacific Northwest and is on the Board of Trustees for CRISTA Ministries and the Boards of Directors for the Washington State Nurses Association, Washington State Nurses Foundation, Northwest Organization of Nurse Executives and MEDRIX. She also serves on the Advisory Boards for Seattle Pacific University School of Health Sciences, Seattle University College of Nursing, the School of Nursing at Northwest University and the University of Washington School of Nursing.
Jennifer began her local career in health care more than 25 years ago in cardiothoracic surgery at the University of Washington Medical Center, and worked as a board certified nurse practitioner for two decades. She received her Bachelor of Science degree at the University of Portland, returned to Oregon once again to earn a Master of Science degree with a dual focus on clinical care and education, and has most recently completed studies in Human Resources Management at the University of Washington.
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