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Kendra Hough

Kendra Hough

Pediatric Phlebotomist

Kendra Hough has been a phlebotomist for four years and received her certification at CNM (Central New Mexico Community College) in 2009. She worked as a phlebotomist in New Mexico before moving to Washington in 2011. When not at work, she spends time with family and friends.

Blog Posts by Kendra Hough

Reducing fear for kids who need blood tests or shots

Imagine the following scenario:  for several weeks, your daughter has been complaining of a tummy ache.  You find yourself sitting in her doctor’s office hoping to uncover what’s wrong.  Your daughter is nervous, but you’re doing your best to assure her that the doctor will come in soon, ask a few questions and make the pain go away. 
 
Just as the visit comes to a close, the doctor mentions that he’d like to “run some tests”.  Immediately, the looks on your daughter’s face changes, and you know she’s scared.   Tears well-up in her eyes as she whispers in your ear, “What tests, mommy?  What does he mean….Are they going to poke me?”  Whispers soon escalate into screams, “How big is the needle?  Does this mean I’m getting shots? NO!  No shots! Please mommy, no shots!”
 
Being a phlebotomist, this is a common scenario that I know all too well.  Since I came to work at the Swedish Pediatric Specialty Care clinic almost 2 years ago, I’ve made it my personal challenge to make a child’s phlebotomy experience as smooth and pleasant as possible.  The entire team here is committed to show children that doctor visits can be fun.  Even though part of the medical experience may include having blood drawn, it doesn’t have to be painful or scary. 
 
Some of the tools I use to make children feel less nervous include ...

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