FREQUENTLY ASKED QUESTIONS
Employee Self Service – SMG Payroll Services
What do I need to know to access Employee Self Service?
- Know your individual user name and password. The user name and password is the same as which you use to log onto the Swedish network and Outlook Web mail. For additional assistance with your individual name and password, please contact the IS Service Desk at x66115, press Option 2.
Where do I go to access my paycheck statement from a Swedish computer?
- Go to Swedish On-Line, select “My Swedish” on the top >> then “For Employees” >> then click “Employee Self Service.”
How do I access my paycheck statement from outside of Swedish?
- You can use any available off-campus computer with Internet Access. Then go to the browser and type: www.swedish.org/employeeselfservice.
Can I print my paycheck statement?
- Yes, from home or at work. Ask your manager which computer and/or printer is available to confidentially access Payroll services online. Always remember to sign out of Employee Self Service when you are finished.
Can I access prior paycheck statements from Ceridian Self Service?
- Paycheck statements will be available until April 30th, 2011. You can print available checks by logging into Ceridian Self Service http://fhssrv-vg01/Login.asp?CompanyName=live. You will use your CSS login information. If you need help with logging in please contact SMG payroll department.
When will my access to Ceridian Self Service discontinue?
- May 1st, 2011. After this date SMG employees will no longer have access to Ceridian Self Service as we have transferred over to Employee Self Service. The same features (viewing paycheck statements, changing W4 and direct deposit, etc.) are available at your convenience on the new service. If after this time you need previous Ceridian paychecks please contact SMG payroll department
How safe is my personal information online?
- SMG considers employee records confidential and uses several methods to secure such information. Access to personal information online will be via a secure encrypted connection when accessed from the internet. Each employee’s information will be accessible only with the employee’s individual user name and password. In order to ensure that the information remains secure, employees should never share their login information.
Can I access Employee Self Service from home if I have a Macintosh “MAC” computer?
- Yes. You must have Adobe Acrobat Reader and pop-ups must be enabled. Both Safari and Firefox browsers are able to display paycheck statements. Please address any printing issues with your printer vendor.
When is Employee Self Service available?
- This service is conveniently available 24 hours a day.
Where can I go for help with Employee Self Service?
- For user name and password assistance: IS Helpdesk (x66115, option 2)
- For check statement or payroll service questions: SMG Payroll Department.
- For human resource assistance: SMG HR Department.
Additional information regarding Employee Self Service is available upon request, or you may read the online instructions before signing in to Employee Self Service.
